Imagine Health Club & Spa, the waxing salon is within the premises of Holiday Inn London Kensington, located in a quiet spot close to the shops of High Street Kensington, just a few minutes’ walk away from the nearest tube station. Home to Kensington Palace and the internationally famous Royal Albert Hall, this salon is located in a prestigious area of the city. The team of experienced therapists are trained to provide specialist face, massage, and body treatments. Providing a custom, peronsalised approach to each customer, you can get the treatment the way you would like.

The warm, cosy interior will welcome you inside, inviting you to leave your worries at the door. You’ll be given the comfort of your own space in private treatment rooms, allowing you to lie back, relax and let the experienced beauticians work their magic.

Sometimes a classic bikini wax is all your skin needs to feel fresh and smooth. Alternatively, you may want to go for a full Hollywood wax or customised Brazilian wax. Imagine Health Center can offer full body waxing to remove all unwanted hair from any area of your sin. After a consultation to discuss your waxing preferences, the wax will be applied and removed in the opposite direction of your hair growth. This quick and easy wax treatment is more than enough to leave your skin silky and soft.

At Imagine Spa, the team can also offer a range of facial treatments designed to help bring the shine back to your face and the sparkle back to your eyes. All of the treatments are designed to help you relax and spend some time dedicated to self-care and pure pampering.

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Anonymous

Arrived, greeted well and enjoyed the facilities for a bit before we had our treatment. We had a hot stones massage for 30mins, the masseuses treated us very well, afterwards we enjoyed the facilities more- it would be good to consider complimentary dressing gowns to use and an option to leave and come back to have lunch.
3 years ago
Carrie

On arrival the girl at reception was friendly however we were not offered robes and had to ask for a towel, we then went to the pool and to our dismay there was a loud aerobics pool class that totally took away our peace and we could not relax at all. When speaking to the manager she offered a free robe that was tatty and I had to leave my card we were offered a glass of free Prosecco that was never given to us. I would not return there.
And I defo would not recommend it
3 years ago
MARK

We had a wonderful time the only issue was the school kids
3 years ago
Anonymous

Great deal and loved the 30 minute massage which was included in our pass. Changing facilities were a bit dated, but would be happy to return.
3 years ago
Anonymous

They were very helpful when they released that they sent me the wrong details, for the treatment. It was all sorted out very quickly and my daughter and I were about to go in together. Thank you we had a great time for relaxing.
3 years ago
Anonymous

Staff were very friendly, we had a lovely time.
3 years ago
Esther

My spa treatment was well needed! The staff are nice and friendly all of the facilities were great and most importantly clean!
3 years ago
Georgina

Unfortunately, this wasn’t the relaxing spa day we had invisaged. Upon arrival we were informed the jacuzzi was not working, they gave us a pass to return when it was working to use the facilities. However, the facilities were minimal and not of the best standard or cleanliness. The steam room was very small and could fit 6 people as a squeeze but it smelt awful of body odour. The sauna too was small, again fitting about 6 people closely. There were 4 sun loungers but about 20-25 people using the facilities so it was incredibly crowded. The changing room was small and a lot of lockers were broken. The pool was loud and had swimming lessons most of the day, so lots of children screaming (far from relaxing) and they did lifeguard training in the other half of the pool so we couldn’t even swim. Turned a bench into a lounger because there was nowhere to lay.

On the plus, there was a good selection or tea’s although the water ran out a few times. The hot stone massage was very lovely and relaxing. The staff were nice.

Will not be returning to use the complimentary pass because the jacuzzi actually looked gross and poorly maintained.
3 years ago
Anonymous

Lovely!
3 years ago
Anonymous

The staff were lovely and extremely accommodating. However the jacuzzi was out of order and we were not informed in advance, and additionally the pool was being used for lifeguard training which didn’t leave us with a lot of facilities.
3 years ago
Anonymous

Staff were lovely on reception and cannot fault the customer service. Abi gave everyone a great treatment and was fantastic. However, the jacuzzi was broken and we were not notified before the day to let us know. Seeing as it was unavailable it would have been nice to be notified and we would have postponed our visit. There was therefore no facilities to use before or after treatments as the steam and sauna were overcrowded there were only four sun loungers all occupied and it was very very busy. More importantly the pool was out of action too as half was taken for swimming lessons and the other for what appeared to be life guard training. It did not seem necessary to have staff screaming and pretending to save each other’s lives taking up the whole pool during opening hours.
As this was an expensive birthday treat for myself and my friends I was quite disappointed.
3 years ago
Lucy

Arrived at time I had requested treatment and was told I hadn’t been booked in and would need to come back another day because I never received a confirmation email. I had however replied to any email I had been sent from imagine spa. The desk then apologised and said that yes it was their fault that I had been sent a confirmation email. They agreed to see me at 12.45 , original time was 10am.
Clean pool area, sauna and steam. The jacuzzi was not working for which they then gave me voucher to come back and use facilities within next 6 months which Is great.
Treatment was excellent.
Overall good experience but they need to work on their booking organisation.
3 years ago

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Imagine Health Club & Spa at Holiday Inn, London

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